Terms & Conditions – 5bnw Casino Philippines

1. Acceptance of Terms

By accessing, registering for, or using the 5bnw online casino platform (hereinafter "the Platform," "5bnw," or "the Service"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (hereinafter "the Terms"), as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using the Platform and refrain from creating or accessing an account. Continued use of the Service following any amendment to these Terms constitutes acceptance of the modified terms.

These Terms constitute a binding legal agreement between you (the "User" or "Player") and the operator of the 5bnw Platform. The 5bnw Platform operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with applicable Philippine laws governing online gambling.

2. Eligibility & Age Restrictions

You must meet the following eligibility criteria to register for and use the 5bnw Platform:

• Age Requirement: You must be at least twenty-one (21) years of age. This age restriction is mandated by Philippine law and PAGCOR regulations governing online gambling. 5bnw enforces strict age verification procedures during account registration, and no individual under the age of 21 may create an account, deposit funds, or participate in real-money gaming on the Platform.
• Legal Capacity: You must possess the legal capacity to enter into binding contracts under the laws of the Philippines. If you are acting on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is lawful. It is your responsibility to ensure that your use of the Platform complies with all applicable local, regional, and national laws. 5bnw reserves the right to restrict access from certain jurisdictions at its sole discretion.
• Prohibited Persons: You must not be listed on any exclusion or banned persons list maintained by PAGCOR or any other relevant regulatory authority. You must not have previously been suspended or banned from the 5bnw Platform for violating these Terms.

By registering for an account, you represent and warrant that all eligibility criteria are satisfied. 5bnw reserves the right to request proof of age and identity at any time, and failure to provide satisfactory documentation may result in account suspension and forfeiture of funds.

3. Account Registration & Verification

3.1 Account Creation

To access the real-money gaming features of the 5bnw Platform, you must create an account by providing accurate, current, and complete information as prompted by the registration form. Required information includes, but is not limited to, your full legal name, date of birth, valid mobile phone number, email address, and residential address.

You are permitted to hold only one (1) account on the 5bnw Platform. The creation of multiple accounts, whether under your own name or aliases, is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all funds and bonuses.

3.2 Know Your Customer (KYC) Verification

In accordance with anti-money laundering (AML) regulations and PAGCOR compliance requirements, 5bnw implements mandatory Know Your Customer (KYC) verification for all users. You will be required to submit the following documentation:

• A valid government-issued identification document (Philippine passport, UMID card, driver's license, or national ID);
• A recent selfie photograph holding your identification document alongside your face;
• Proof of address dated within the last three (3) months (utility bill, bank statement, or government correspondence).

Verification is typically completed within one to four (1–4) hours during normal operating hours. 5bnw reserves the right to request additional documentation at any time if there is reason to suspect fraud, identity theft, money laundering, or any other prohibited activity. Accounts that fail to complete KYC verification within thirty (30) days of registration may be suspended until verification is complete.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity conducted through your account is deemed to have been authorized by you, and you will be held liable for all transactions, wagers, deposits, and withdrawals made under your account.

If you suspect that your account has been compromised or accessed without authorization, you must immediately notify 5bnw customer support. 5bnw will not be held liable for any losses or damages resulting from unauthorized access to your account due to your failure to maintain adequate security.

4. Deposits, Withdrawals & Payment Methods

4.1 Deposits

5bnw supports deposits via the following payment methods: GCash, PayMaya, bank transfer (BDO, BPI, Metrobank, and other major Philippine banks), and cryptocurrency (USDT, BTC). The minimum deposit amount is one hundred Philippine pesos (₱100). All deposits are credited to your account in Philippine pesos (PHP) unless otherwise specified.

Deposits made via GCash and PayMaya are processed instantly. Bank transfers may take up to one (1) banking day to clear. Cryptocurrency deposits are credited upon network confirmation, typically within 10 to 30 minutes depending on network congestion.

5bnw does not charge fees for deposits. However, your payment provider or financial institution may impose fees, and you are responsible for any such charges.

4.2 Withdrawals

You may withdraw funds from your 5bnw account at any time, subject to the following conditions:

• Your account must be fully verified (KYC complete);
• Withdrawals must be made using the same payment method used for your most recent deposit, unless otherwise approved by 5bnw for legitimate reasons;
• The minimum withdrawal amount is two hundred Philippine pesos (₱200);
• Withdrawals are subject to wagering requirements if you have accepted and used any bonus or promotional funds.

Withdrawal requests are processed as follows: GCash and PayMaya withdrawals are typically completed within fifteen (15) minutes; bank transfers are completed within one (1) banking day; cryptocurrency withdrawals are processed within one (1) hour of approval, subject to blockchain network confirmation times.

5bnw reserves the right to conduct additional verification checks on withdrawal requests, particularly for high-value transactions. In such cases, processing times may be extended, and additional documentation may be required.

4.3 Anti-Money Laundering (AML) Compliance

5bnw operates a strict anti-money laundering policy in compliance with Philippine law and PAGCOR regulations. Suspicious transactions, including but not limited to rapid deposit-and-withdrawal cycles with minimal or no wagering activity, may trigger an AML investigation. Accounts flagged for suspicious activity may be temporarily frozen, and funds may be withheld pending the outcome of an investigation.

5. Bonuses & Promotional Terms

From time to time, 5bnw may offer bonuses, promotions, free spins, cashback offers, and other incentives (collectively "Promotions") to registered users. All Promotions are subject to specific terms and conditions, which will be clearly stated at the time the Promotion is offered.

Unless otherwise specified, the following general bonus terms apply:

• Bonuses are granted at the sole discretion of 5bnw and may be modified, suspended, or terminated at any time;
• Bonuses are subject to wagering requirements, which specify the number of times bonus funds must be wagered before they can be withdrawn. Wagering requirements typically range from 10x to 40x the bonus amount, depending on the Promotion;
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute less or not at all. Specific contribution rates will be stated in the Promotion terms;
• Bonuses may not be combined with other Promotions unless explicitly stated;
• 5bnw reserves the right to void any bonus and associated winnings if it determines that bonus abuse or fraudulent activity has occurred. Examples of bonus abuse include creating multiple accounts to claim the same Promotion, coordinated betting patterns, or exploitation of software errors.

6. Game Rules & Fair Play

All games offered on the 5bnw Platform are provided by licensed third-party game developers and are governed by certified Random Number Generator (RNG) systems to ensure fairness and unpredictability. Live dealer games are streamed in real time and are conducted by professional dealers under video surveillance.

The outcome of every game is determined solely by the RNG or, in the case of live dealer games, by the physical result of the game (e.g., card draw, wheel spin, dice roll). 5bnw does not and cannot influence game outcomes.

Each game has its own specific rules, paytables, and return-to-player (RTP) percentages, which are available for review within the game interface. You are responsible for familiarizing yourself with the rules of any game before placing real-money wagers.

In the event of a software malfunction, network disconnection, or other technical error that affects game outcome, 5bnw reserves the right to void the affected game round and refund your stake. Any winnings resulting from a malfunctioning game are void.

7. Responsible Gaming & Self-Exclusion

5bnw is committed to promoting responsible gaming and protecting players who may be at risk of developing gambling-related harm. All users are encouraged to gamble responsibly and within their financial means.

The Platform provides the following responsible gaming tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit;
• Loss Limits: Set maximum loss thresholds over a defined period;
• Session Time Alerts: Receive notifications after a specified amount of continuous play time;
• Cool-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days;
• Permanent Self-Exclusion: Permanently close your account with no option for reinstatement.

Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period. If you choose permanent self-exclusion, your account will be closed permanently, and any remaining balance will be returned to you after any pending wagering requirements are resolved.

For additional support and resources related to problem gambling, players in the Philippines may contact:

• PAGCOR Respo nsible Gaming Hotline: 1-800-PAGCOR-1;
• In Touch Community Services: available via their website for problem gambling counselling.

For more information on responsible gaming tools available on the 5bnw Platform, please visit our Responsible Gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on the 5bnw Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and referral to relevant law enforcement authorities:

• Accessing the Platform if you are under twenty-one (21) years of age;
• Creating multiple accounts (including accounts under different names or using different devices);
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using stolen, fraudulent, or unauthorized payment methods to fund your account;
• Money laundering, structuring transactions to evade reporting requirements, or using the Platform to facilitate the transfer of proceeds of crime;
• Attempting to exploit bugs, errors, or loopholes in the Platform's software to gain unfair advantage;
• Using automated systems, bots, scripts, or software to place wagers, access account features, or manipulate game outcomes;
• Colluding with other players to manipulate game outcomes in poker, baccarat, or any other multiplayer game format;
• Engaging in bonus abuse, including but not limited to creating multiple accounts to claim welcome bonuses, placing opposing bets across multiple accounts, or exploiting Promotion structures;
• Engaging in chargebacks, payment reversals, or disputes with your financial institution for deposits that have been validly credited to your 5bnw account;
• Accessing the Platform for any commercial purpose, including but not limited to operating as an agent or proxy for other players;
• Attempting to gain unauthorized access to other user accounts or to the Platform's backend systems.

9. Account Suspension & Termination

5bnw reserves the right to suspend, restrict, or permanently terminate any user account at its sole discretion, with or without prior notice, in the following circumstances:

• Violation of any provision of these Terms;
• Failure to complete mandatory KYC verification within the specified timeframe;
• Suspected fraud, money laundering, or other criminal activity;
• Receipt of a valid court order, regulatory directive, or law enforcement request;
• Discovery that the account holder is under twenty-one (21) years of age;
• Identification of the account holder on a self-exclusion register or regulatory exclusion list.

Upon termination of your account for cause, 5bnw reserves the right to forfeit any remaining balance, pending bonuses, and accumulated rewards. Where termination is not due to user misconduct, any confirmed and verified balance will be returned to you via your registered payment method within seven (7) banking days.

Users who wish to voluntarily close their account may do so by submitting a closure request through account settings or by contacting customer support. Account closure requests are processed within twenty-four (24) hours.

10. Intellectual Property

All content on the 5bnw Platform, including but not limited to software, game content, graphics, logos, trademarks, text, images, audio-visual material, and user interface design (collectively the "Content"), is the proprietary property of 5bnw or its third-party licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and its Content solely for your personal, non-commercial entertainment purposes, strictly in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any Content without prior written consent from 5bnw;
• Modify, adapt, reverse engineer, decompile, or create derivative works based on the Platform or its Content;
• Use any 5bnw trademarks, logos, or brand elements for any purpose without prior written authorization;
• Use automated tools to extract, scrape, or index Content from the Platform.

Any unauthorized use of the Content may constitute an infringement of intellectual property rights and may expose you to civil and criminal liability.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 5bnw, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of winnings or expected profits arising from game outcomes;
• Losses arising from technical failures, system downtime, network interruptions, or software errors not directly caused by 5bnw's wilful misconduct;
• Losses resulting from unauthorized access to your account due to your failure to maintain account security;
• Any damage to your device, software, or data arising from use of the Platform;
• Loss or corruption of any data transmitted through the Platform.

In jurisdictions where the exclusion of certain warranties or limitations of liability is not permitted, 5bnw's liability shall be limited to the maximum extent permitted by law. In no event shall 5bnw's total aggregate liability to you exceed the total amount deposited by you into your 5bnw account in the thirty (30) days immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. 5bnw does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

12. Dispute Resolution

12.1 Player Disputes

If you have a dispute regarding a game outcome, transaction, bonus, account action, or any other aspect of the 5bnw Platform, you must first contact 5bnw customer support by sending an email to [email protected] with a detailed description of your complaint. 5bnw will endeavour to acknowledge all complaints within twenty-four (24) hours and to resolve them within seven (7) calendar days.

12.2 Governing Law

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute that cannot be resolved through the internal dispute resolution process outlined in Section 12.1 shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

13. Amendments to Terms

5bnw reserves the right to amend, modify, or replace these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date at the top. Where changes are material, 5bnw will endeavour to provide reasonable advance notice to registered users via email or in-platform notification.

Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any amendment, you must cease using the Platform and may request account closure in accordance with Section 9.

14. Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the 5bnw support team: